You're home
with us.
We meet every situation with kindness and honesty — and we make the day-to-day of renting simple. Pay rent, request maintenance, and reach our team, all in one place.
Your resident portal
Pay rent, set up auto-pay, submit and track maintenance requests, view your lease, and message our team — online, 24/7, from any device.
Log in to the Resident Portal
Everything you need, in one place.
Pay rent online
Make a one-time payment or set up automatic monthly payments through your secure resident portal — no checks, no stamps.
Submit maintenance requests
Report an issue with photos any time. Track the status of your request from submitted to scheduled to resolved.
Reach a real person
A responsive team that treats you the way we'd want to be treated. Questions about your lease or home? We're here.
Renewals made easy
Love where you live? Lease renewals are handled right inside the portal when it's time to stay another term.
Need a
repair?
The fastest way to get help is to submit a request through your resident portal — it routes directly to our maintenance team and creates a record you can follow from start to finish.
Emergency maintenance: if you have an after-hours emergency that threatens safety or property (such as a major leak or no heat), call our office and follow prompts for emergency routing at (540) 595-6511. After-hours texts are NOT monitored. For life-threatening emergencies, always call 911 first.
Common questions.
How do I pay rent?
Pay online through your secure resident portal. You can make a one-time payment or set up automatic monthly payments.
How do I request maintenance?
Submit a request through your resident portal, with photos if you have them. It goes straight to our maintenance team, and you can track it from submitted to scheduled to resolved.
What if I have an after-hours emergency?
For an after-hours emergency that threatens safety or property, such as a major leak or no heat, call our office at 540-595-6511 and follow the prompts for emergency routing. After-hours texts are not monitored. For life-threatening emergencies, call 911 first.
How do I tour a rental?
Choose a home on our Available Properties page and follow the listing directions to book a free self-showing through ShowMojo, our self-showing partner.
How much is the rental application fee?
The application fee is $50. Our team contacts applicants the following business day.
How do I request a reasonable accommodation?
Call 540-595-6511 or email info@pointmgt.com and tell us what you need. We consider every request for a reasonable accommodation or modification, including for assistance animals.