Accessibility & accommodations.

Last updated: October 19, 2026

Point Management LLC wants everyone — owners, residents, applicants, and visitors — to be able to use this website and our services.

Our Website

We aim for pointmgt.com to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Pages work with a keyboard, include a "Skip to content" link, describe images in text, label every form field, and respect your device's reduced-motion setting. We test with automated tools and by hand, but no website is perfect. Our listings and resident portal are provided by AppFolio, and some parts of those pages are outside our control.

Report a Problem

If something on this site gets in your way, call 540-595-6511 or email info@pointmgt.com. Tell us the page and what happened. We will respond within two business days, and we can help you by phone or email in the meantime.

Reasonable Accommodations & Modifications

If you have a disability, you may ask for a reasonable accommodation in our rules, policies, practices, or services, or a reasonable modification to a property, when it's needed to give you an equal opportunity to use and enjoy your home. This includes requests related to assistance animals. Applicants and residents can make a request at any time by calling 540-595-6511, emailing info@pointmgt.com, or visiting our office at 1315 2nd St SW, Suite 106, Roanoke, VA 24016. A request doesn't need to be in writing or use any particular words.